Artificial intelligence (AI) is becoming almost impossible to ignore.
Families are increasingly encountering AI through internet searches, email programs, customer service systems, smartphones, and voice assistants. Whether people realize it or not, AI is quickly becoming part of everyday life.
In our practice, we help families plan ahead and make informed decisions about the future. As technology changes the way people gather information and make decisions, we believe older adults and families should have a basic understanding of the tools increasingly shaping those conversations.
If you’re still trying to understand what AI is, why it’s becoming so popular (and controversial), and where it may fit into your everyday life, you’re not alone.
What Is AI?
A simple way to think about AI is as an incredibly fast personal assistant that can find, organize, summarize, and present information.
Traditional internet searches like Google or Yahoo provide users with a list of websites and links to review.
Many of today’s AI tools work differently.
Instead of providing a list of links, users can ask questions directly and receive responses in a conversational format. In many cases, users can continue asking follow-up questions, refining answers, and exploring topics without ever leaving the conversation.
For many people, this feels less like searching the internet and more like talking with a knowledgeable assistant.
Why Are So Many People Using It?
One reason AI has grown so quickly is that it can help people complete everyday tasks in a matter of seconds.
Many users are surprised by how quickly they become comfortable using these tools and how much time they can save.
AI can be helpful for:
● Organizing information
● Drafting emails and letters
● Creating reminders and checklists
● Simplifying unfamiliar topics
● Preparing questions before appointments
● Summarizing articles and documents
● Brainstorming ideas and solutions
Tasks that once required hours of research or organization can often be completed in a fraction of the time.
For busy families, that convenience can be extremely appealing.
Understanding the Limitations
As impressive as AI can be, it’s important to remember that these systems are created by humans and are far from perfect.
AI can provide inaccurate, incomplete, or outdated information.
One of the challenges for new users is that AI often sounds confident, even when it is mistaken.
For that reason, important medical, legal, financial, and tax-related decisions should always be reviewed carefully with qualified professionals.
AI can be a useful tool for gathering information and generating ideas, but it should not replace professional advice when significant decisions are involved.
How Scammers Are Using AI
Like many new technologies, AI can be used for both positive and harmful purposes.
Scammers are increasingly using AI to create convincing emails, text messages, fake voices, and other forms of communication designed to trick people into sharing information or sending money.
Older adults are often targeted because scammers believe they may be less familiar with rapidly changing technology.
Families should be aware of these risks and take time to verify unexpected messages, phone calls, and requests for personal information.
As AI continues to evolve, staying informed will become increasingly important.
Looking Ahead
Artificial intelligence is likely to become more common in the years ahead, not less.
Whether you’re excited about the technology, skeptical of it, or simply curious, understanding the basics can help you make more informed decisions about how and when to use it.
To help older adults and families better understand AI, we created a free guide called Understanding AI in Everyday Life.
The guide explains common AI tools, practical uses, potential risks, and important considerations for families who want to learn more.
If you have questions after reading the guide, feel free to reach out to our team. We’re always happy to help.
Download the full guide